If you believe you have a medical emergency after treatment at The Skin Logic Clinic please read this page carefully...
What constitutes a medical emergency?
We understand that some clients are more nervous of treatment than others. We encourage you to contact our reception team if you genuinely believe you have a medical emergency from a treatment we have provided…. presuming it is safe to do so. If you believe you are having a life threatening or Anaphylactic reaction or incident please contact the emergency services by calling 999 first before notifying the clinic. We do not accept medical emergencies or give advice from treatments performed elsewhere.
What is a life threatening or Anaphylactic reaction?
An anaphylactic or life-threatening reaction is a severe, rapid-onset allergic response that can affect multiple body systems. Triggered by allergens like food, medication, insect stings, or latex, it results in symptoms such as difficulty breathing, swelling, hives, low blood pressure, and a rapid or weak pulse. Severe cases can lead to airway obstruction, cardiac arrest, or shock (anaphylactic shock). Call 999 immediately. Immediate treatment with epinephrine (adrenaline) is critical to counteract the reaction. Without prompt medical intervention, anaphylaxis can be fatal. It is considered a medical emergency, requiring emergency care and follow-up to identify and manage triggers for future prevention.
My Issue is not life threatening but I am concerned ?
Pain, swelling and bruising (sometimes this can look severe) are normal. This is not a medical emergency. Your practitioner will have checked, after your treatment, you show no signs of a potential issue. Please follow the aftercare advice provided ( which can also be found on this page).
After dermal filler treatment please inform us of any areas of the skin that appear lighter than the surrounding areas or are cold to the touch. In these circumstances please contact us for advice. We use cannulas and, very rarely needles, at The Skin Logic Clinic and complications are very rare. Please follow the aftercare advice provided ( which can also be found on this page).
Droops, uneven results, bruising, redness, swelling, and lumps are not generally medical emergencies and can wait until the following working day.
Please consider if your issue can wait until the following working day? If it is not life threatening or does not need immediate medical attention it can wait until the following working day. In this instance contact our experienced reception team on m: 07494 745347. We will require you to send details of what you believe you issue is, photographs and a video of the issue so that we may assess and contact you.
Medical Emergency Contact Number.
Having read the above information and if you still feel you have a GENUINE medical emergency contact us by calling M: 07970 637925 (24 hours) we will require you to send details of what you believe your emergency is, photographs and a video of the issue also to this number.
Complaints.
All of our practitioners are self employed and are not the responsibility of The Skin Logic Clinic who only provide a safe clinical working environment from which they preform their treatments and clinical clerical functions. Any complaints should be directed to the practitioner themselves who will discuss your complaint with you. The Skin Logic Clinic is not responible or liable for treatment outcomes or any other issues arising. Individual practitioners may have their own complaints procedures to follow.
We trust in you to trust in us...
Not many clinics in our area are CQC registered. Certain treatments including PDO threads should only be undertaken from a CQC registered premises. We are happy to announce that we have received a good rating from The Care Quality Commission which engages in an indepth and vigourous process to ensure our high standards meet theirs similar to hospitals and other practices where invasive procedures are carried out. Why take the chance on anything less? Insist on your clinic being CQC registered.